{"id":4756,"date":"2024-11-20T10:03:36","date_gmt":"2024-11-20T10:03:36","guid":{"rendered":"https:\/\/brillancy.hu\/?page_id=4756"},"modified":"2025-05-05T16:38:36","modified_gmt":"2025-05-05T15:38:36","slug":"garancia","status":"publish","type":"page","link":"https:\/\/brillancy.hu\/en\/garancia\/","title":{"rendered":"Warranty"},"content":{"rendered":"

Warranty<\/h1>\n

\u00a0<\/p>\n

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    \n
  1. Quality Guarantee<\/span><\/strong><\/li>\n<\/ol>\n

    All our products come with a Quality Certificate, which includes<\/span> the material of the given jewelry (14\u201318 karat gold \u2013 silver, fineness in thousandths), the exact weight, and information about the hallmark. If the jewelry contains gemstones, the Quality Certificate includes their type, cut style, color, clarity, and weight in carats (ct).<\/p>\n

    We also provide a gemstone appraisal sheet for our gemstone jewelry, which includes details about the material, exact weight, metal marking, and the type, weight in carats, cut type, cut quality, color, and clarity of the gemstones.<\/span><\/p>\n

    The Quality Certificate and gemstone appraisal sheet can be issued in English upon request.<\/span><\/p>\n

    \u00a01.2. Tracking \u2013 Restoration<\/span><\/strong><\/p>\n

    Within our complex services, we guarantee perfect execution of ordered products and, under certain conditions, their periodic restoration.<\/span><\/p>\n

    1.3. Cleaning<\/span><\/strong><\/p>\n

    Diamonds naturally attract greasy, oily dirt. The diamond surface can be wiped easily, but the cleaned area inside the setting requires professional expertise and special equipment. We offer free cleaning services for jewelry purchased from us, once a year for five years, to remove unwanted dirt.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/span><\/p>\n

    1.4. Annual inspection \u2013 refurbishment<\/strong><\/p>\n

    We undertake free refurbishment of jewelry purchased from us for five years, once a year. Refurbishment includes scratch removal, polishing, and matt finishing. Normal daily use may cause micro-scratches, scratches, and surface wear which are covered. Damages caused by improper use are not covered.<\/span><\/p>\n

    Additionally, we provide careful expert inspection of settings, gemstones, and the structure of the jewelry. If defects are found, we propose repairs.<\/p>\n

    1.5. Repair of damage caused by improper use<\/span><\/strong><\/p>\n

    We undertake repair of damages caused by improper use at our price list if the jewelry can be repaired. Further information is available in the Contact section.<\/p>\n

    \n

    2. Size correction<\/span><\/strong><\/p>\n

    If necessary, we undertake resizing of jewelry as requested. This option is only available if the design allows size correction.<\/span><\/p>\n

    2.1. Engagement Rings<\/span><\/strong><\/p>\n

    Post-purchase size correction for engagement rings is free of charge once within one month from the purchase date.<\/span><\/p>\n

    General rules regarding size correction:<\/span><\/p>\n

      \n
    • Size correction is not always possible. It depends on the design of the jewelry whether correction is feasible. If correction is not possible, the ring must be remanufactured. This cost is borne by the Buyer.<\/span><\/li>\n
    • If size correction is possible, the general rule is that the ring can be resized by a maximum of 3\u20135 numbers, meaning the inner circumference of the ring can be reduced or expanded by 3\u20135 mm.<\/span><\/li>\n
    • Further information about sizing can be obtained by the Buyer via the contact details in the Contact section.<\/span><\/li>\n<\/ul>\n

      2.2. Wedding Rings<\/span><\/strong><\/p>\n

      Post-purchase size correction for wedding rings varies depending on the design.
      \n\nGeneral rules regarding size correction:<\/p>\n

        \n
      • The correction fee may differ depending on the style and design.<\/span><\/li>\n
      • If additional material is required due to resizing, the material cost is borne by the Buyer.<\/span><\/li>\n
      • Size correction is not always possible. It depends on the design of the jewelry whether correction is feasible. If correction is not possible, the ring must be remanufactured. This cost is borne by the Buyer.<\/span><\/li>\n
      • If size correction is possible, the general rule is that the ring can be resized by a maximum of 1\u20133 numbers, meaning the inner circumference can be adjusted by 1\u20133 mm. This may vary by design.<\/span><\/li>\n
      • Size cannot be changed for \"eternity\" rings. Due to the nature of the setting, enlarging or reducing the size poses a high risk to the stones.<\/span><\/li>\n
      • Further information about sizing can be obtained by the Buyer via the contact details in the Contact section.<\/span><\/li>\n<\/ul>\n<\/div>\n

        3. Warranty<\/span><\/strong><\/p>\n

        We provide a warranty for jewelry manufactured by our company.<\/p>\n

        Our company does not sell products covered by mandatory warranties under Government Decree 151\/2003 (IX. 22.) on durable consumer goods; however, we provide a minimum one-year warranty from the date of delivery on products we sell. Warranty duration may vary by product but is no less than one year.\u00a0<\/span><\/p>\n

        We provide a voluntary lifetime warranty on the structure, material defects, and gemstones of the jewelry to the Buyer, valid with annual inspections conducted by our manufactory.<\/p>\n

        The warranty does not cover:<\/span><\/p>\n

          \n
        • Wear and scratches due to normal use.<\/span><\/li>\n
        • Damage caused by improper use.<\/li>\n
        • Damage caused by external impacts (hits, pressure, friction), such as loosening or loss of stones.<\/li>\n
        • Damage or loss of gemstones due to improper use.<\/li>\n
        • Loss of jewelry.<\/span><\/li>\n
        • Discoloration due to external chemicals (cosmetics, medicinal baths, etc.).<\/li>\n
        • Health effects caused by the composition of materials (e.g., metal allergy).<\/span><\/li>\n
        • Damage caused by allergic reactions.<\/span><\/li>\n<\/ul>\n
          The warranty becomes void if the product is repaired, resized, or had stone replacement or any other intervention performed outside our company.<\/div>\n

          The warranty does not apply to damaged products (if the stone was deliberately knocked out, stepped on, damaged, heavily scratched, stones replaced, or the jewelry was counterfeit). The warranty does not cover defects that occurred after the product was handed over to the consumer, such as misuse, neglect of instructions, improper storage or handling, vandalism, natural disasters.<\/div>\n
          \u00a0<\/div>\n

          To enforce the warranty, the Buyer must return or bring the product to our showroom so that our specialists can examine the cause of the defect and the possibility of repair.<\/span><\/p>\n

          After the product is received, we begin inspection and repair \u2014 if possible \u2014 and contact the Buyer upon completion or if repair is not possible, inform the Buyer about the replacement of the product.<\/span><\/p>\n

          Our company will return the repaired or replaced product to the Buyer\u2019s address free of charge, or the Buyer may pick it up personally at our showroom. However, if the product is found to be faultless after inspection, or if it is clearly established that the defect was caused by improper use, the repair will not be carried out under warranty, and the Buyer will bear the cost of returning the product.<\/span><\/p>\n

          4. Enforcement of warranty and guarantee claims<\/span><\/strong><\/p>\n

          The Buyer can report warranty and guarantee claims at our showroom or through the contact details provided.<\/span><\/p>\n<\/div>\n<\/div>\n\n\n

          <\/p>","protected":false},"excerpt":{"rendered":"

          Garancia \u00a0 Garancia a min\u0151s\u00e9gre Minden term\u00e9k\u00fcnket ell\u00e1tunk Min\u0151s\u00e9gi okirattal, mely tartalmazza\u00a0az adott \u00e9kszer anyag\u00e1t (14 \u2013 18 kar\u00e1tos arany \u2013 ez\u00fcst, finoms\u00e1g\u00e1t ezrel\u00e9kben), pontos t\u00f6meg\u00e9t \u00e9s a f\u00e9mjelz\u00e9sr\u0151l inform\u00e1ci\u00f3t. Ha az \u00e9kszerben dr\u00e1gak\u0151 is tal\u00e1lhat\u00f3, a Min\u0151s\u00e9gi okirat tartalmazza annak fajt\u00e1j\u00e1t, csiszol\u00e1s\u00e1nak t\u00edpus\u00e1t, sz\u00edn\u00e9t, tisztas\u00e1g\u00e1t \u00e9s t\u00f6meg\u00e9t ct-ban. A dr\u00e1gak\u00f6ves \u00e9kszereinkhez \u00e9kszer\u00e9rt\u00e9kel\u0151 lapot is […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4756","page","type-page","status-publish","hentry"],"yoast_head":"\nGarancia - Brillancy<\/title>\n<meta name=\"description\" content=\"Az \u00e9kszer fel\u00e9p\u00edt\u00e9s\u00e9re,dr\u00e1gak\u00f6vekre\u00a0\u00f6r\u00f6k \u00e9let j\u00f3t\u00e1ll\u00e1st biztos\u00edtunk , mely \u00e9venk\u00e9nti manufaktur\u00e1nk \u00e1ltali \u00e1tvizsg\u00e1l\u00e1s mellett \u00e9rv\u00e9nyes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brillancy.hu\/en\/garancia\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garancia\" \/>\n<meta property=\"og:description\" content=\"Az \u00e9kszer fel\u00e9p\u00edt\u00e9s\u00e9re,dr\u00e1gak\u00f6vekre\u00a0\u00f6r\u00f6k \u00e9let j\u00f3t\u00e1ll\u00e1st biztos\u00edtunk , mely \u00e9venk\u00e9nti manufaktur\u00e1nk \u00e1ltali \u00e1tvizsg\u00e1l\u00e1s mellett \u00e9rv\u00e9nyes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brillancy.hu\/en\/garancia\/\" \/>\n<meta property=\"og:site_name\" content=\"Brillancy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-05T15:38:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/brillancy.hu\/garancia\/\",\"url\":\"https:\/\/brillancy.hu\/garancia\/\",\"name\":\"Garancia - 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